Journey Convertible Backpack - SALE

SHIPPING

UK - FREE: Standard Delivery: FREE (1-3 Working Days, Mon - Fri)

WORLDWIDE - FREE FOR ORDERS OVER £200: Standard Delivery: FREE (3-5 Working Days, Mon - Fri)

RETURNS

UK: If you are not 100% happy with your purchase, we offer a 28-day refund or exchange policy (with a free returns service?). This is provided that the bag is unworn and has all tags and original packaging. Please send an email to hello@jenniferhamley.com then ship back to our UK address.

WORLDWIDE: If you are not 100% happy with your purchase, we offer a 28-day refund or exchange policy (with a free returns service?). This is provided that the bag is unworn and has all tags and original packaging. Please send an email to hello@jenniferhamley.com then ship back to our UK address.

SALE ITEMS

Sale items are included in our lifetime guarantee though they are not covered by our return or exchange policy.

PRODUCT CARE:

The leather and vegan leather that we use is especially produced for Jennifer Hamley England and is favoured for its colour, texture and natural beauty. Leather is a natural product that has unique markings and creases. Properly cared for, this item will last a lifetime and age beautifully as you use it.

Wipe any surface dust away with a clean, damp cloth.

Avoid using detergents or solvents as this can damage the leather finish.

Apply leather/ vegan leather cream regularly to keep the material soft, supple and protected. This will also help to retain rich colours.

To prevent this piece from developing unwanted marks, we recommend avoiding abrasive surfaces and taking care to store the item in its dust bag when not in use.

Unwanted wear and scuffs can be spot treated with high-quality pigment creams if necessary.

Specialist leather care products are available at JenniferHamley.com We recommend: Collonil Leather Gel (for ongoing leather care). Collonil Shoe Cream (for scuffs and pigment repair).

Specialist Vegan Leather care products are available at JenniferHamley.com

We recommend: TriNova Vegan Leather Cream